Responsible Gaming at 8fb8

1. Our Commitment to Safe Play

Responsible gaming is not a legal checkbox for 8fb8 — it is a core operating principle built into every layer of the platform.

8fb8 was built to provide an exciting, world-class online gaming experience to players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond. We offer cricket betting, live casino games, slots, Aviator, and more. But we also understand that gambling, like any form of entertainment involving money, carries inherent risk. For a small proportion of players, gambling can shift from entertainment into a compulsive behaviour that causes financial and personal harm. We take that risk seriously.

8fb8's responsible gaming framework is built on four pillars:

1. Prevention: Age verification at registration, deposit limit prompts during onboarding, and clear 18+ messaging throughout the platform.
2. Detection: Automated monitoring of account activity patterns — such as escalating deposit frequency, rapidly increasing bet sizes, or extended session durations — to identify players who may be showing signs of problematic gambling behaviour.
3. Intervention: Proactive welfare outreach when our monitoring systems flag a concern. This may include a welfare email, an in-platform notification, a temporary spending flag, or a direct offer of support tools.
4. Support: Immediate access to self-management tools, a trained support team, and clear information about external professional help resources.

2. 18+ Age Restriction Policy

8fb8 is strictly for adults aged 18 and above. We enforce this without exception across all player accounts in Bangladesh.

How 8fb8 Enforces Age Restrictions

Age verification is enforced at two critical points in the player journey:

• 1

  At Registration

  All players are required to confirm they are aged 18 or above during the account registration process. Providing false date of birth information during registration is a material breach of the 8fb8 Terms & Conditions and may result in permanent account closure and forfeiture of any balance.

• 2

  At First Withdrawal (KYC Verification)

  Before any withdrawal is processed, 8fb8 requires players to complete a Know Your Customer (KYC) identity verification. This includes submitting a valid government-issued ID (National ID card or passport). Age is verified against the submitted document. Accounts that fail age verification will be suspended and any deposited funds handled in accordance with the 8fb8 Terms & Conditions.

• 3

  Ongoing Monitoring

  8fb8's fraud and compliance team reviews accounts flagged for unusual patterns, including cases where account behaviour is inconsistent with the registered age of the account holder. Suspected underage accounts are suspended pending full investigation.

Protecting Minors in Your Household

If you share a device with minors — children or younger siblings — we strongly recommend taking the following precautions to prevent access to the 8fb8 platform:

1. Never save your 8fb8 login credentials in your browser's autofill on a shared device.
2. Always log out of your 8fb8 account after each session on a shared device.
3. Use your device's parental control or screen time settings to restrict access to gambling websites.
4. Consider installing a third-party parental control application that filters gambling-related websites.
5. Keep your payment method credentials (bKash PIN, Nagad PIN, bank passwords) separate and confidential from any minor in your household.

3. Responsible Gaming Tools

Every 8fb8 account comes with a full suite of self-management tools. They are free, immediate, and available in your Account Settings at any time.

4. Deposit and Spending Limits

Setting a deposit limit is the single most effective step you can take to ensure your gambling budget remains under your control.

8fb8 encourages all players to set a deposit limit when they register, regardless of how experienced they are with online gambling. A deposit limit removes the temptation to "chase losses" by capping how much money can enter your account within a given time period. Here is how the deposit limit system works on 8fb8:

• 1

  Choose Your Limit Period

  Select whether you want a daily limit (resets at midnight BST), a weekly limit (resets every Monday at 00:00 BST), or a monthly limit (resets on the 1st of each calendar month). You may set limits for multiple periods simultaneously — for example, a ৳2,000 daily limit and a ৳10,000 monthly limit.

• 2

  Set Your Limit Amount

  Enter the maximum amount in Bangladeshi Taka (৳ BDT) that you wish to deposit within your chosen period. 8fb8 will enforce this limit across all payment methods — bKash, Nagad, Rocket, Upay, and bank transfers — so there is no way to work around the limit by switching payment providers.

• 3

  Reducing a Limit Takes Effect Immediately

  If you reduce an existing deposit limit — for example, lowering your monthly limit from ৳20,000 to ৳8,000 — the new lower limit takes effect immediately. This ensures the tool is genuinely protective and cannot be circumvented by temporarily raising a limit during a moment of impulsive decision-making.

• 4

  Increasing a Limit Has a 24-Hour Delay

  If you request an increase to an existing deposit limit, the new higher limit will not take effect for 24 hours after the request is confirmed. This mandatory cooling-off period is designed to protect you from impulsive decisions made in the heat of the moment. You may cancel an increase request during the 24-hour window.

• 5

  Removing a Limit Entirely

  Removing a deposit limit entirely — rather than just raising it — requires a 7-day waiting period before the removal takes effect. During those 7 days, the original limit remains fully in force. This extended cooling-off period is an additional safeguard for players who may be acting impulsively.

5. Self-Exclusion and Account Closure

If you feel you need a significant break from gambling, 8fb8's self-exclusion and account closure options give you the ability to step away completely.

Self-exclusion is a formal tool that goes beyond a simple cool-off period. When you activate self-exclusion, your 8fb8 account is suspended for the full duration of the exclusion — you will not be able to log in, make deposits, place bets, or play any games on the platform. All promotional and marketing communications will be stopped immediately.

Available Self-Exclusion Durations

How to Activate Self-Exclusion

• 1

  Via Account Settings

  Log in to your 8fb8 account, navigate to Account Settings → Responsible Gaming → Self-Exclusion, select your preferred exclusion duration, confirm your identity, and the exclusion takes effect immediately upon confirmation.

• 2

  Via Customer Support

  Contact the 8fb8 support team at [email protected] (plain text — not a clickable link) with the subject line "Self-Exclusion Request". Include your registered account username and email address, and state the exclusion duration you require. The support team will action your request within 24 hours — and in cases of urgency, within 2 hours.

6. Warning Signs of Problem Gambling

Recognising the early warning signs of problem gambling is the first step toward addressing it. Here are the most common indicators to watch for in yourself or someone you care about.

Problem gambling does not always look dramatic. It often begins with subtle shifts in behaviour and attitude that can be easy to rationalise or overlook. The following signs, particularly when several are present together, may indicate that gambling has moved from entertainment to a harmful pattern:

7. Self-Assessment Checklist

Take a moment to honestly assess your relationship with gambling. This checklist is not a clinical diagnosis — it is a private, informal reflection tool.

This checklist is based on widely recognised responsible gaming assessment frameworks. It is not a substitute for professional clinical assessment. If you are concerned about your gambling behaviour, please use the resources in the section below.

8. Getting Help and Support

You are not alone. If gambling has become a problem, support is available — from 8fb8's team directly, and from professional organisations.

8fb8 is committed to making it as easy as possible for any player who needs help to access it. Whether you need to set a limit, take a break, or talk to someone, the right support is one step away. Here are your options:

A Note on Financial Recovery

If gambling has created financial difficulties, 8fb8 encourages you to seek assistance from a reputable financial counselling service in Bangladesh. Managing debt alongside addressing a gambling problem is important — financial stress and problem gambling often reinforce each other, and addressing both simultaneously gives you the best chance of a full recovery.